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Nanoleaf Stuck On White – The Easy Fix – Houshia

Nanoleaf Stuck On White – The Easy Fix

NANOLEAF PANELS STUCK ON WHITE

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Unlike your regular LED light providers, Nanoleaf specializes in lighting panels that can cycle colors in a certain rhythm, even groove along with the music. However, as sophisticated Nanoleaf panels are, they still get into trouble. Some users have complained that their Nanoleaf was stuck on white. That instead of displaying a sequence of colors, the lighting panels would only display the color white. As problematic as the issue seems, the fix was actually not that complicated.

Why is my Nanoleaf stuck on white? Your Nanoleaf is stuck on white due to either a bad panel or a defective rhythm module. If you have a bad panel, solve this by rotating all your panels. A defective rhythm module will need to be replaced. Regardless, always start with a soft and hard reset. 

Do not panic if you encounter the problem of having Nanoleaf panels stuck on white. The problem may only be caused by minor issues such as a defective panel, which causes the color to be stuck. You will also be informed why and how defective rhythm modules can cause the same problem. We will discuss the possible other reasons why your Nanoleaf panels are stuck on white and what are the ways to prevent this from happening again.

Bad Panel Causing Nanoleaf To Be Stuck On White

Your Nanoleaf panels being stuck on color white can be caused by one of your panels not functioning well. Many users have discovered that once they have rotated their panels, the problem is solved. In most cases, the panels are not actually damaged. It’s just that some panels have problems linking with one another.

Each panel has linker plugs that allow them to link with other panels. These linker plugs sometimes have technical problems linking with other panels. As a result, panels get stuck on the color white. Instead of replacing the panels with new ones, the simple fix would be just to rotate all the panels.

ROTATE PANELS NANOLEAF
ROTATE PANELS NANOLEAF

Replacing defective panels

If the panels or its linkers remain to be defective, even after the rotation of the Nanoleaf panels, then the remedy available for you is to replace it. You can get new ones for free if you contact customer support. The product warranty for Nanoleaf lasts for two years, with a product operation of six hours/day in a seven-day usage per week. 

If you do not qualify for the warranty period provided by Nanoleaf, you can always buy a new panel or linker plug. An expansion panel that contains three (3) panels of Nanoleaf would cost you around $58.12. As for linker plugs, you can buy a pack of nine (9) pcs for just $8.99.

Defective Rhythm Modules Can Cause the Problem Too

RYTHM MODULE RESET NANOLEAF
RYTHM MODULE RESET NANOLEAF

Your Nanoleaf getting stuck on color white can also be caused by a defective rhythm module. A Nanoleaf rhythm module allows you to have light panels that jive and groove along with the music. Simply put, it is an add-on module that turns your panels into a music visualizer. Sometimes, this rhythm is not functioning well or just flat out defective, making the color changing app unresponsive. 

With a defective rhythm module, your only remedy is to remove it. The rhythm module is just an add-on, meaning that you can still have a functional Nanoleaf panel illuminating your room with amazing color displays, such as northern lights. If you really want to experience the benefits of having a rhythm module on, then your only choice is to buy a new one or have Nanoleaf replace it via warranty.

Two Year Warranty Period of Nanoleaf

Nanoleaf also covers rhythm modules with a two-year warranty from factory defects. So if you are still within warranty, you can contact customer support and have them replace the defective rhythm modules. Doing so, you can save yourself from spending more money.

If the warranty period has lapsed, your only option is to buy a new rhythm module. A separately sold rhythm module from Nanoleaf will cost only $39.99. Since you will only need one module, the expenses will not be that high. 

Soft and Hard Reset: Your First Option

Soft resetting a nanoleaf panel array

Before you even do some tinkering on the hardware of your Nanoleaf, you must first consider that the problem may actually be caused by software glitches. So before you start rotating your Nanoleaf panels or even replacing your rhythm module, do a soft reset first. A soft reset is done by the restart of the Nanoleaf device. 

By doing the soft reset, malfunctioning applications, such as your shifting colors in Nanoleaf, can sometimes be fixed. When you do a soft reset, you are virtually resetting all the connections of your Nanoleaf light panels. Software malfunctions can be resolved that way.

Procedure in Soft Resets

Doing a soft reset will reset your Wi-fi and panel pairing information. To do the soft reset, start with turning on your Nanoleaf Light Panels. Then using both fingers, press, and hold down the ‘Effect Select’ button and the Power button together for at least 10 seconds. Once the LED on the controller starts flashing, you have successfully done a soft reset and start pairing once again.

Effectivity of Soft Resets

Soft resets can fix application malfunctions effectively. However, not all Nanoleaf problems, such as being stuck on white, are caused by software malfunctions. Thus, there are times where soft resets do not solve the problems with Nanoleaf products. Fortunately, another option is available, a hard reset.

Hard Resetting Your Nanoleaf

unplug the nanoleaf panels from the wall socket

Hard resets will restore your Nanoleaf Light Panels factory settings. It will also delete the wifi and pairing information. Your stored memory will be removed and replaced by default device memory. The hard reset will be a better solution to software malfunctions as compared to soft resets.

The downside to hard reset, however, is that you are virtually deleting everything in the Nanoleaf light panels. It’s as if you bought a new Nanoleaf light panel. To avoid this dilemma, have a two-way sync system active on your system.

Procedure in Hard Resets

press and hold both buttons for 10 seconds

To do a hard reset on your Nanoleaf light panels, start by unplugging your device from the outlet. Then, proceed to press and hold together the ‘Effects Select and Power’ buttons before plugging the device back on. While still holding the two buttons together, wait until the LED lights on the controller start flashing rapidly.

Once the rapid flashing begins, you can start releasing the buttons. After this, your Nanoleaf light panels will reset back to its factory settings. The factory settings are the setting present when you first bought the Nanoleaf. The boot process will commence, and once done, you can start setting up your Nanoleaf light panels once again.

Effectivity of Hard Resets

A hard reset will yield better results as compared to a mere soft reset. By reverting back to its factory settings, you can restart the process of setting up your Nanoleaf light panels. However, if the problem is with the hardware itself, such as a defective panel or a faulty linker, both soft and hard resets will not be much of a help.

Average Lifespan of Nanoleaf panels

Your Nanoleaf light panels are expected to last for 25,000 hours. If used for just three hours per day, you can make it last up to 22 years. Of course, no one buys Nanoleaf light panels just to use it three hours a day. A non-stop use of the product for consecutive days will probably make the Nanoleaf light panels last for about three years. 

Simply put, as long as you do not have problems with wirings or defective hardware, your Nanoleaf light panels should hit the 25,000-hour mark on its third year from usage. You can assure yourself that before the third year, you probably won’t be experiencing any problems with the panels. Regardless, as with most devices, extra care should be done so that you do not hasten the deterioration of the nano leaf panels.

lifespan of LED bulb vs incandescent
lifespan of LED bulb vs incandescent

Things that Hasten the Deterioration of the Light Panels 

Faulty wiring can damage any electrical devices, including your Nanoleaf light panels. As such, to avoid accelerating the wear and tear over the Nanoleaf light panels, make sure that the house’s wiring systems are in order. Common wiring problems such as spikes in voltages and circuit overloading can severely damage your light panels.

Water can also damage your Nanoleaf light panels. The light panels are not designed for outdoor use. Therefore, any kind of water, such as rain leaks, can destroy the light panels and cause malfunctions. Nanoleaf light panels are not waterproof and weatherproof, so it’s best to keep them inside.

Things You Can Do to Prolong the Life of the Light Panels

The best thing you can do to prolong the life of the light panels is to have it rest for at least two hours per day. By having it rest, you avoid the risk of it overheating. Resting or turning it off, even for a few hours, allows the device to restart.

Keep it indoors as much as possible. Nanoleaf is not for outdoor usage and is not, therefore, weatherproof and waterproof. The humidity and weather inclement can cause the device to malfunction or even be totally unusable. However, if you can find a casing for it, you can probably have it installed outdoors.

If you’re interested in reading more about some of the more unusual capabilities of nanoleaf lights checkout some of the other houshia articles including:

Conclusion

In summary, the problem of your light panels being stuck on white is being experienced by a lot of other users. The majority of them have been solved by soft/hard resets, switching panels, and module replacements. If your device is newly purchased, most likely, you have bought a defective Nanoleaf panel. Factory defects are covered by a two-year warranty, so better contact customer support and have them replace the defective parts, usually the linker plugs and light panels. Regardless, Nanoleaf light panels are one of the most ingenious lighting panels you can buy in the market.

References:

  1. https://helpdesk.nanoleaf.me/hc/en-us/articles/360003466194-All-my-panels-are-lighting-up-only-white
  2. https://helpdesk.nanoleaf.me/hc/en-us/articles/360003638413-How-do-I-reset-my-Light-Panels-
  3. https://www.digitaltrends.com/smart-home-reviews/nanoleaf-aurora-smarter-kit-review/
  4. https://helpdesk.nanoleaf.me/hc/en-us/community/posts/115000084105-OUTDOOR-USE

Steve Foster

Suburbanite, tech geek, handy man, automation enthusiast who started blogging about the stuff I do around my home and found he had a knack for it.

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